How Subscriptions Work
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How subscriptions work
Subscriptions are automatically renewed according to your selected delivery interval.
For example, if you start a monthly subscription, the system will automatically charge your credit card each month, and you will receive fresh coffee at your doorstep each month, without needing to place a new order!
Can I pause or cancel a subscription?
Yes, of course. You can pause or cancel your subscription at any time in your customer portal.
You can access your subscription portal through your New Subscription Email. You can also access your subscriptions from your Churchill Coffee customer account.

How can I skip or reschedule a charge?
You can skip or reschedule the charge in your customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
Can I add products to my subscription?
Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products area and edit, remove or add products to your subscription!
What happens if the payment can't be processed?
If the subscription can't be renewed because a payment can't be processed, you will receive an email with a link where you can safely update your payment method.
Please reach out if you have any questions or issues with your subscription: hello@churchillcoffee.com